Refund policy

REFUND POLICY

Our refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. These goods are exempt from being returned: Kuripes that have been used. To complete your return, we just require your order number. Customers are responsible for shipping fees for the return label. 

REFUND PROCESSING
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

RETURNS AND EXCHANGES

For any additional questions on returns and exchanges, please e-mail hello@rainbowbridge.love 

SALE ITEMS
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

 

SHIPPING RETURNS 

To return your order please repackage well and mail to:10503 S Whispering Oaks Drive OKC, OK 73165.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $100, you should consider purchasing additional shipping insurance. We don’t guarantee that we will receive your returned item.